Effective Date: January 2025

Hitek Sales is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand how we handle your personal data. By accessing or using our Site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, company name, and billing information when you make a purchase or contact us.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services, including traffic data, location data, and other communication data.
Cookies: We use cookies to collect information about your browsing behaviour. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and complete orders, including delivering products and services, billing, and customer support.
To communicate with you, including sending order confirmations, updates, and promotional materials (if you have consented to receive them).
To improve our website and services, track user engagement, and optimise user experience.
To respond to your inquiries or feedback and provide you with customer support.
To comply with legal obligations, enforce our terms and conditions, and protect our rights and interests.

3. How We Share Your Information

We may share your information with the following parties under certain circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, or fulfilling orders. These providers are contractually bound to protect your information and use it only for the purposes for which it was provided.
Legal Obligations: We may disclose your personal data when required by law, to comply with a legal process, or to respond to lawful requests from public authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you via email or notice on our Site if this happens.

4. How We Protect Your Information

We take reasonable measures to protect your personal data from loss, misuse, and unauthorised access. These measures include physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

Under the UK’s data protection laws, including the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal data.
Erasure: You have the right to ask us to delete your personal data in certain circumstances.
Restriction of Processing: You can request the restriction of processing of your personal data in certain cases.
Objection to Processing: You may object to the processing of your personal data based on our legitimate interests, unless we have compelling legitimate grounds to process it.
Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and transfer it to another data controller.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small files that are stored on your device. They help us analyse web traffic, personalise your experience, and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.

For more detailed information about the cookies we use and how to manage them, please refer to our [Cookie Policy].

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, which we encourage you to review. We do not accept responsibility or liability for the content or practices of third-party sites.

8. International Transfers of Data

If you are located outside the United Kingdom, your personal data may be transferred and processed in countries that may not have the same level of data protection as your home country. By using our services, you consent to such transfers.

9. Children’s Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we will update the “Effective Date” at the top of the page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact.